Correct! Prevent! Improve!
Driving Improvement through Problem Solving and  
Corrective & Preventive Action

This book is a concise, step-by-step guide that takes the reader through a basic Problem-Solving process, describing how the concepts for corrective and preventive action are incorporated.  An excellent reference for developing, implementing and maintaining a Corrective and Preventive Action System.  This book contains useful forms and flowcharts for the organization's basic toolkit for improvement.  Practice problems and case studies help the reader apply their knowledge inside their own organization which can be used in any industry.

Be sure to order a copy for each member who may be leading a problem solving team!

PRICE: $25.00 (Member Price $20.00)
Order online at  http://qualitypress.asq.org
 

Now available in Spanish!  Order online at  http://qualitypress.asq.org

ISO 9001:2000 Management Responsibility In a Nutshell

ISO 9001:2000 requires top management to actively participate in their organizations' quality management system by developing and implementing quality objectives and periodically evaluating the health of the system. Successful registration depends on demonstrating management's involvement in your quality management system.

Inside you will find:

• Management responsibility overview
• Management commitment
• Management representative
• Quality policies, planning, and objectives
• Management review
• Utilizing customer feedback
• Continual improvement and management responsibility
• Answers to commonly asked questions

Be sure to order one for each manager in your organization!

PRICE: $24.95
Order online at  www.patonpress.com